How to order from Sad Shop.
Sad Shop are well
known for their attention to customer care, both before you buy or rent, and
after. Once you have looked around the website and made your choice of product,
there are three methods of ordering that you can use. All three are fast, easy
For the purchase of products we accept most credit cards including Visa, Mastercard,
Maestro, Solo, Electron, American Express and PayPal.
also pay by cheque, money order or postal order although full title to the
goods do not pass to the purchaser until such cheques have been cleared.
we will accept payment by direct bank transfer (Special application only).
**Please note** For rentals of product we require payment by
credit/debit card only with at least six months to the expiry date.
We do not
charge for any item until it is ready to ship. Backordered items are not
charged until just before they are shipped.
send your credit card information via phone, fax, post. or via our secure
online ordering system.
This is probably the most popular way of ordering products from
Sad Shop. Orders can be placed any time of day or night. We accept all major
credit and debit cards. Payment is not taken until items are dispatched. Our
payment systems are safe and secure. We also accept PayPal.
||Ordering by telephone:
Some of our customers feel uncomfortable or unsafe about buying
online, so orders made by telephone are the perfect alternative. It's just as
fast as buying over the Internet and you talk to a real person, so advice and
information regarding delivery times is always available.
To order via your telephone just call us on the Sad Shop order
hotline number 0800-107-7951 [Free 24hr] or 01704 500505. You'll get through to a member
of our friendly family team who will take your order and help with any
questions you may have.
||Ordering by mail:
Ordering by mail is easy! Just click here to open a printable order form. When the
order form appears, just print it out immediately or save it to print out
Once you have printed the order form out, just fill in the details
of your order and send the completed order form to Sad Shop using the address
given on the form. We'll take care of the rest!
||Ordering by e-mail or fax:
Just click here to send an order
request e-mail. Please do not quote your credit card details in the e-mail,
just send us your name, address (including postcode) and telephone number. We
will then ring you back as soon as we can to take your order and help with any
other questions you may have.
Order by fax to (01704) 501363 within the UK or +44 1704 501363
from outside the UK. If you click here this will open a fax form which you can
print, fill in the details and then fax or post to us.
Or chat with us live by clicking below. We will be happy to answer any queries you may have.
(Available from 9.30am - 5:30 pm Monday to Friday and some evenings and 9:30 am - 1:00 pm on Saturdays)
Just check the icon whether to see if we are online to chat live. If the icon states offline then alternatively you can send us a message and we will respond at the earliest convenience.